Frequently Asked Questions
What are the Resort Facilities?
Aphrodite Hills Resort is set peacefully in a private 578 acre estate of un-spoilt rolling countryside. The Resort is close to Aphrodite’s Rock overlooking the Mediterranean Sea and is conveniently located between the cities of Paphos and Limassol. The resort features a 5-star deluxe Hotel, world-class golf on the superb 18-hole championship course, a sophisticated Retreat Spa with excellent fitness facilities, competition-standard tennis courts with award -winning Tennis academy, excellent fitness facilities, horse riding club, football academy, multipurpose court, bars, restaurants and shops.
Where can we book our Golf Games?
If you are a guest staying at our Holiday Residences you can book your golf game either directly with the Golf Pro Shop which is located in the Golf Club House or Iprior to your arrival through the reservation on email firstname.lastname@example.org or email@example.com.
Where can we rent a car?
You can rent a car directly with Leos Car Rental at their office which is located in the Village Square, right across from the Golf Club House. Alternatively you can get information regarding Car Rentals at the Holiday Residences Desk which is located in the Golf Club House or the Hotel’s Concierge Desk.
Where are the horse riding facilities and how can I get to them?
Our horse riding facilities are located at the Lakos Tou Frangou region. You can get there by turning right at the end of Aphrodite Avenue, which is the street in front of the Village Square. The road you will find by turning right is Agapinoros Avenue. Follow this road until you meet an off road track and continue for approximately 2kms. You will see the facilities on your right. You can also find the direction on the Resort Map which is available at the Holiday Residences desk.
How can I book a Village Square restaurant?
You can book a table at any of our Village Square Restaurants by contacting the Restaurant directly (Restaurant Phone Numbers are in the directory of services). You can also contact the Holiday Residences Desk at (+357) 26828280 or by visiting them at their desk which is located at the Golf Club House.
Where do our discounts apply?
If you are a Holiday Residences Guest you are allowed 10% discount at Resort Restaurants & Bars (excluding Costa Coffee, Haagen Dazs, The Beer Garden and Ladi & Rigani Kebab Shop) and a €10 voucher for SPA treatments of 55 minutes or longer.
Who should I contact in case of an emergency?
If you need assistance between 8:30 – 17:30 you should contact the Holiday Residence desk at (+357) 26828280. For emergency assistance after 17:30 and before 8:30 you should contact the Security Team at (+357) 26828060 and they will be able to direct you accordingly.
Where can we have our breakfast?
If you are a Holiday Residences Guest you can take your breakfast at the Golf Clubhouse from 07:30am to 10:00am. This includes a choice of a la carte English or Cyprus breakfast, according to your accommodation terms.
Can I use the hotel facilities?
In light of the re-branding and new exclusive operation of the hotel from 2015, Holiday Residences guests choosing to visit the hotel for use of facilities or restaurants & bars will be permitted on a “subject to availability” basis from the hotel team at the time of visit. Holiday Residences is not responsible for any guests visiting the hotel and subsequently being declined entry due to limited capacity.
Where are your beach facilities?
The resort has two beach facilities: The Cove Beach (open July & August) which is located right below the Resort entrance gate, and the second one is Zias Beach Club at Avdimou (open from mid April until October) which is about 15 minutes by car. The Resort operates a regular transfer from Golf Club, which you can book at the Holiday Residences desk or at the Hotel Concierge desk.
The fee for using the Zias Beach Club facilities is €6 for adults, children aged 6-12 pay half price and children under six are for free*. This includes the use of beach towels, sun beds and umbrella. It is advised to inform our reception of your intention to use the facilities.
*If not using a sun lounger
How can I get to Avdimou beach?
Avdimou Beach is a 15 minute drive east of the Resort. You can drive there by turning left from the Security Gate and then again left on the first exit towards the Highway to Limassol. Turn at the exit for Avdimou and follow the road until the beach front. Have in mind that the road becomes a little narrow at some point, so take extra caution when driving. The Zias Beach Club is located right at end of the road.
How can we book a taxi?
You can book a taxi by directly contacting the Holiday Residences Desk at 22828280 or by visiting them at the Golf Club House. You can also find contacts in the directory that is available in your Holiday Residence property.
What can we do outside the Resort
There are a variety of activities and places to visit outside the Resort. Suggestions include the Troodos Mountain Villages, the Paphos Harbour and Mosaics, Limassol and Paphos Museums and Shopping areas, Akamas, Kykkos and Agios Neophytos Monasteries, Water Parks (Limassol and Paphos). What kind of activities are you interested in?
What are check in and check out times?
Check in Time for our Holiday Residences is at 14:00PM, and Check Out is at 10:00AM.
What happens if we go over our electricity allowance?
In the event that you exceed your electricity allowance, you will be notified by email and charged €0.35 per unit.
Can we have a heated pool option if we haven’t already booked one?
You can choose a heated pool option at an extra charge, provided that the Villa has such provision. Please have in mind that the pool can take up to 48hrs to reach the desired temperature.
Do you have kid’s facilities?
Our Aphrodite Hills Village Kids Club features a spacious indoor space for ages 3 to 12 years, a separate baby Crèche which caters for babies 6 to 35months (charged at €8.00 per baby per hour), shaded play areas and an outdoor adventure playground. Fun packed daily activities designed by our childcare specialists that include arts and crafts sessions, canvas painting, dance classes as well as, fun water and sporting activities, mini-football, mini-golf, junior Olympics, table tennis, tennis and basketball. All Holiday Residences guests are entitled Free Kids’ Clubs – 5 hours per property, per week (in case you would like to use the kids club more there will be an additional charge of €5.00 per child per hour).
What kind of shops does the Village Square have?
At the Village Square you can find St. Catherine’s Chapel, a Kids Playground and Kids Club as well as a variety shops such as a Car Rentals office, Supermarket, The Gallery Multishop, Jewelry Shop, 24/7 Medic Center, Real Estate Sales Office, ATM, Costa Coffee Café, Ladi & Rigani Kebab Shop, Haagen Dazs Ice Cream Bar and The Beer Garden and several restaurants and a bar which are Pithari Mediterranean Tavern, Zimi Trattoria, Gate to India, and Anoi Pub & Bar.
Is there an available gym at the resort?
You can access the gym at the Retreat Spa for €9 per person. This fee is for the entire day and does not include lockers. However, the Gym is free of charge during the day of any spa treatment, and it includes use of a locker, the Retreat Spa pool and the sauna that is located in the changing rooms.
Are there properties for sale at the resort?
Yes, there are a number of properties for sale at the resort, ranging from Apartments, to Junior Villas and to luxurious Villas. Please feel free to visit the Resort’s Real Estate office to obtain more information on specifics.
Is there any fast food available?
For a Fast Food option you can visit “Ladi & Rigani” at the Village Square, which serves Kebab and Gyro or the Beer Garden for German style sausage snacks and pretzels. These options are seasonal and not offered on a year round basis.
Is there Internet connection at the resort?
There are various areas where you can access free Wi-fi, such as the Hot Spot at the Village Square and the Golf Club House.
Is there an available doctor at the resort?
There is a Medical Centre located at the Village Square, tel: (+357) 26956957
Is there a bank available at the resort?
An ATM is available for 24hr ATM services at the Village Square.
Are there any interesting sights within a 1hr drive from the resort?
Our resort is located between Limassol and Paphos, thus allowing you the option to visit many sights that are located within an hour drive from our resort, depending on your personal preferences. Some suggestions include Kolossi Castle, Ancient Kourium Amphitheater and Museum and the nearby Sanctuary Of Apollon Ylatis, Aphrodite’s birthplace Petra tou Romiou, Agios Neophytos Monastery, Sanctuary of Aphrodite and Palaepaphos Museum in nearby Kouklia village.
Where can we book an Excursion / Purchase Water Park Tickets?
You can book an Excursion at the Holiday Residences desk which is located inside the Golf Club House.
Where is the nearest supermarket?
There is a supermarket on the resort for your convenience that will meet all your grocery needs. Located at the Village Square and open from 07.30 to 22.00.
Where is the nearest pharmacy?
The nearest pharmacies are located in Pissouri Village and at Paphos which are both approximately 15 – 20 minutes by car. However you can find some basic necessities at our supermarket.
Where can we eat outside the Village Square?
Apart from the selection of restaurants that are available at the Village Square, you can opt to visit one of the local villages, such as Pissouri or Kouklia that are located at a close proximity to our Resort, and offer a more traditional dining experience.
How long does it take to get to the airport and what is the cost?
Our resort is about 15 mins to Paphos Airport and it would cost approximately €35 one way. Larnaca airport is located about an hour and 15 mins east of the resort and would cost approximately €100.
How many properties have been built at the resort?
Approximately 650 properties have been built at the resort plus the latest completion of an additional 69 units at Alexander Heights.
How many villages are there at the Resort?
There are 8 villages currently at the resort and one that will be built in the near future: Orpheus, Apollo Heights, Helios Heights, Zephyros, Theseus, Adonis, Hestiades and Alexander Heights.
Are there any walking and cycling areas at the Resort?
You can go walking or cycling along Aphrodite Avenue, Agapinoros Avenue and the main loop on the East Plateau, which in combination are a total of approximately 10 kilometers. You can also opt for the 3 km Nature Trail which is sign posted at the entrance of the resort and ends at the ravine bridge where the two Plateaus connect. An additional 4 km long branch of the Nature Trail can be taken at the green of whole 5 and ends midway of the main walk.
You can also opt to walk or cycle towards Aphrodite’s rock.
What are the environmental facts of the resort?
The resort has been designed to lessen the impact of human activity where the master plan respects the natural landscape and existing ecosystems (ravine), while at the same time taking advantage of the natural sea breezes and solar energy to conserve energy. Existing tree vegetation within developments has been transplanted with a success rate of over 90% and all existing vegetation in non built areas is retained and enhanced where necessary. All public areas are planted with indigenous trees and shrubs with minimum water and maintenance requirements.
How much is a Golf membership?
The Pro Shop which is located at the Golf Club House can assist you with all Golf memberships and information.
How long does it take to play 18 holes?
It takes around 4 and ½ hours to complete all 18 holes.
Where do we hire the clubs for the mini-golf?
Clubs for the mini-golf can be hired from the Aphrodite Hills Kids club.
What days and times are Village Square restaurants open / closed?
Village Square Restaurants are open according to their weekly restaurant schedule and according to the season. Schedules are posted outside each restaurant.
Where can we have lunch?
You can enjoy a casual and relaxed lunch at Zimi Trattoria which is located in the Village Square and overlooking the Mediterranean sea, or at the Golf Club House which offers spectacular views of the Golf Course. For a more fast food option you can also eat at Ladi and Rigani Kebab House.
Do we have to make a reservation at any of the Village Square Restaurants?
You do not have to but to avoid disappointment it is advisable to reserve, especially during peak season. You can do so by calling each outlet directly or by dialing (+357) 26828000 (Village Square offices) or the Holiday Residences reception om +(+357) 26828282.
Can I order delivery or take away meals?
Unfortunately currently we do not offer a delivery service, although we may have this option in the future. However, you can order take out from any of the restaurants at the Village Square.
Do you have a restaurant with Air Conditioning
During the summer season the Anoi Pub and the Golf Club House offer indoor setting with air conditioned facilities.
Is there a Souvenir shop at the Resort?
You can purchase souvenirs and kiosk related items at the Resort’s Pantopoleio Supermarket, or alternatively for more quality and upscale goods you can visit the Resort’s “Gallery Multishop”.
Is there a bus service at the resort?
Daily return Bus Service operating from Aphrodite Hills to Paphos, also stopping at Aphrodite’s Rock. The Bus Stop is located at the Golf Club Car Park, opposite the Hotel. Ticket Prices: €1.50 one way (day time) / €2.50 one way (night time) / €5.00 daily / €15.00 weekly / €40.00 monthly.
Where can I rent a bicycle or Segway at the resort?
To hire a bicycle, register onto the Nextbike system via the website: www.nextbike.com.cy or by telephoning: 777 88323 or send an SMS to: 99 408 094. You willl receive a code to unlock your bicycle, and can hire up to 4 bicycles at once. The rate is €8 for 24 hours or €50.00 per week.
Segways can be hired at Leo’s Car Rentals which is located at the Village Square.
What kind of restaurants do you have at the resort?
The resort has many restaurants and bar options according to seasonality, each one serving a unique menu and cuisine:
- Zias Beach Club – Located in Avdimou Bay (15km from the hotel towards Limassol). Relax at an amazing beach, in a quiet and serene environment; just pick your view, lay back and enjoy. Shuttle bus is available from the Golf Clubhouse every hour from 10:00 to 15:00hrs (except 13:00hrs). (Seasonal mid April – October)
- The Golf Clubhouse and lounge Restaurant – located next to the golf course overlooking the golf course green, the restaurant is open daily for breakfast and lunch with an extensive snack menu. You may also join us every Sunday for our traditional International buffet, set out for a casual lunch.
- Pithari Taverna – When in Cyprus… why not to sample the local cuisine! This traditional Greek Cypriot Taverna offers authentic island dishes, either as fresh customary mezes or delicious a la carte. Hosting also regular meze evenings and live Greek music. (Seasonal April – October)
- The Anoi Pub – Decked out in distinctive wooden pub style furniture, the Anoi Pub & Bar serves an extensive variety of beers and wines. Large screens show all of the top international sports competitions. The Anoi also offers a mouth-watering selection of appetizers, main courses and desserts.
- Zimi Trattoria – Zimi Trattoria is the ideal choice for families who are looking for a quick and tasty meal, or for those wanting to enjoy a casual meal amongst friends. An assorted medley of salads, pizzas, pasta and traditional local home-made Italian dishes are available, made with only the freshest of ingredients. All pizzas are cooked in a wood fire oven. (Seasonal April – October)
- Gate to India – offers a unique dining experience, serving innovative Indian cuisine in an elegant and stylish setting, situated in the heart of the Village Square at Aphrodite Hills Resort. Our food is sourced from superior quality ingredients, ensuring the highest level of freshness. Mouth-watering Indian dishes are made to your taste, whether you are looking to experience a delicious curry or ‘Tandoor’ roasted culinary delights straight out of the clay oven. (Seasonal May – October)
- Ladi & Rigani – A casual and family friendly outdoor restaurant offering traditional Cypriot souvlaki and a selection of Doner kebabs, giving the Village Square a real taste of Cyprus.
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